SMYO Refund and Bounced Check Policy
Registration fee are non-refundable once teams are formed and uniforms ordered.
If there are extenuating circumstances (medical issue preventing play requires Doctor's documentation - broken bones, moving out of the area - with documentation of move), requests must be made in writing, electronically. Refund requests are to be emailed to the Sports Commissioner. If you need a refund for any valid reason, please send SMYO an email explaining the need for the refund. Requests sent will be reviewed as soon as possible. Refunds will be less the processing fee and/or any purchased items for the sport/player. Once SMYO receives notification that your registration fee has cleared, refund checks are mailed directly from our financial institution or sent back to the method of payment i.e. credit card. If half or more than half the season is played, refund will not be granted.
Refunds cannot be made through a verbal agreement. SMYO is a non-profit organization and has to keep records of all transactions. A written refund request is the appropriate documentation for recordkeeping. It is inappropriate for a coach to initiate a refund request, on your behalf, verbally with the SMYO or its Officers. SMYO will not issue a refund check in this manner.
Refunds due to COVID after season has begun will not be honored. We have strict protocols in place to allow for all sports to return to play.
For bounced checks, SMYO will require payment of fee for the sport plus bounce check fee incurred from the bank in cash.